Terrible...seeing as though I never received it. I was issued a tracking number for a "ghost" product. First question: How is it possible to "sell" a product, then lose it in your warehouse? 2nd question: Why isn't your system set up to notify you of delivery/receipt of products by customers? My status had not changed since May 18th; if I had not contacted you on May 28th, I'd still be wondering where my package is located...or better yet...why my "package" stayed in Chino, CA for nearly two weeks (with a tracking number). In this case, I don't know what's worse...your inventory process or your shipping process...it's hard to pinpoint who dropped the ball on this one.
This hat is definitely not designed for all heads. Unless you have looser curls, flat-twist thick coily hair down, or wear your hair super short, this hat is not a comfortable fit at all.
I am in love with this hat. I have literally searched my entire life for a hat that is 1. Actually fitting on my head/hair and 2. Actually flattering on me. I’ve ordered hats from QVC, shopped in stores, and plenty of online orders sent back. This hat is beautifully made, the lining is fantastic and the way the hat sits on my head and frames my face is what I have always been looking for. I would highly recommend this if you’re on the fence and I will be buying more hats from Grace in the future. My 5 year old daughter Also loves it and asked for one just like it. Grace if you ever make kids hats, we will buy!
I love this hat. It is beautiful and it fits over all my hair
I didn't believe it would fit. I font Have much success with hats and this one fits perfectly. I cant to purchase the camel colored one in the future.