the hat was so stiff, not at all what I expected.
I am giving this hat a low rating, not because of quality. But because when I received this hat and decided I do not like it, I was unable to return it. Because I do not live in the US, I have to pay for my own shipping to return. The shipping cost is around the same amount as the price of the hat. Therefore, it does not make any sense to ship it back.
The item was returned because it was too big. Overall shopping/ buying experience on your website was excellent.
The hat is beautiful, but unfortunately it is poorly designed. It doesn’t fit and doesn’t have an efficient way of staying on. I put it on and it comes off. I have an average size head and my hair is flat ironed. I’m convinced, this hat is made for people with either big heads or reallly big hair. Wanted it to work, but it just falls off. I won’t be buying another hat again.